Privacy Policy

General provisions

1. General provisions

1.1. This Privacy Policy sets out the rules for the processing of personal data by the CACOOM online store, operated at cacoom.pl (hereinafter: 'Store').

1.2. The administrator of personal data is CACUUM.STORE JULIA KOLCZYŃSKA, with its registered office in Rumi, ul. Konwaliowa 18A, entered in CEIDG, NIP: 5882507671, REGON: 527447457.

1.3. Contact with the administrator regarding personal data can be obtained at the e-mail address: kontakt.cacoom@gmail.com.

2. Scope of personal data collected

2.1. The store may collect the following personal data:

  • name and surname
  • e-mail address
  • phone number
  • delivery address
  • invoice data (for companies: company name, NIP, address)
  • order history
  • user's IP address
  • data collected using cookies

3. Purpose of processing personal data

3.1. Personal data is processed for the purpose of:

  • order fulfillment
  • user account service
  • handling complaints and returns
  • contacting the customer in matters related to the order
  • fulfilling legal obligations (e.g. storing data for accounting purposes)
  • conducting marketing activities (with the user's consent)
  • improving the functionality and security of the website

4. Legal basis for data processing

4.1. The legal basis for the processing of personal data is:

  • necessity to perform the contract (Article 6(1)(b) of the GDPR)
  • fulfillment of legal obligations incumbent on the administrator (Article 6(1)(c) of the GDPR)
  • legitimate interest of the administrator (Article 6(1)(f) of the GDPR)
  • user's consent to the processing of data for specific purposes (Article 6(1)(a) of the GDPR)

5. Data storage period

5.1. Personal data are stored:

  • for the time necessary to fulfill the order and service the account
  • until the user withdraws their consent in the case of marketing activities
  • for the period required by law in the case of storing data for accounting and tax purposes

6. Data recipients

6.1. Personal data may be transferred to:

  • courier companies, including InPost, in order to deliver the order
  • IT and hosting service providers
  • online payment operators (handling online payments, payment cards and BLIK)
  • public administration bodies to the extent required by law

7. User rights

7.1. The user has the right to:

  • access to their personal data
  • rectification of their data
  • erasure of data (right to be forgotten)
  • restriction of processing
  • data portability
  • object to data processing
  • withdraw consent to data processing at any time

7.2. In order to exercise the above rights, please contact the data administrator.

7.3. The user has the right to lodge a complaint with the President of the Personal Data Protection Officeif he considers that his data is processed in violation of the law.

8. Cookies

8.1. The store uses cookies to ensure the correct operation of the website and improve functionality.

8.2. The user can change the cookie settings in their browser.

9. Data security

9.1. The administrator uses appropriate technical and organizational measures to protect personal data against unauthorized access, loss or destruction.

10. Changes to the Privacy Policy

10.1. The administrator may introduce changes to the Privacy Policy, about which users will be informed via the website.

10.2. Further use of the website after the changes have been introduced means their acceptance.

11. Contact

11.1. Any questions regarding the Privacy Policy should be directed to the e-mail address: kontakt.cacoom@gmail.com.

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